Terms & Conditions

Last updated: August 26, 2026

These Terms & Conditions apply to purchases and use of the NusaScent website. By placing an order, you agree to the terms below.

Products

NusaScent sells fragrance products sourced from trusted suppliers. We make reasonable efforts to display product descriptions, sizes, images, and pricing accurately. Packaging or presentation may occasionally change without notice from the manufacturer.

Orders and Payment

Orders are subject to acceptance and product availability. Prices are displayed in the currency shown on the website. Payment must be successfully completed before an order can be processed.

International Shipping

NusaScent ships from Indonesia. Delivery estimates are estimates rather than guaranteed delivery dates. International shipments may be subject to carrier restrictions, customs processing, security screening, or other delays outside our direct control.

Customs, Duties and Taxes

Any duties, taxes, customs requirements, or import restrictions applicable to an order will be handled according to the shipping service and checkout terms shown for that order. Customers are responsible for ensuring that the products ordered may legally be imported into the destination country.

Order Information

Customers are responsible for providing a complete and accurate shipping address and contact information. Please contact us as soon as possible if you notice an error in your order details.

Returns, Refunds and Damaged Orders

Eligibility for returns, refunds, replacements, or other remedies depends on the circumstances of the order and the policies displayed on our website. If an item arrives damaged or there is a problem with your order, contact us promptly with your order information and supporting photos where appropriate.

Product Use

Fragrance preferences and individual reactions vary. Customers should review product information before use and discontinue use if irritation occurs. NusaScent is not responsible for misuse of products.

Website Use

You may not misuse the website, interfere with its operation, attempt unauthorized access, or use its content for unlawful purposes.

Changes to These Terms

We may update these Terms & Conditions when necessary. The version published on this page at the time of your order will apply to that transaction unless otherwise required by law.